Elements and Performance Criteria
- Define the benefit received by the customer
- Develop alternative ways of delivering benefit
- Brainstorm alternative methods of delivering required benefits.
- Brainstorm related benefits which may also be able to be delivered.
- Analyse sustainability impacts of each alternative.
- Consult with relevant stakeholders, as appropriate.
- Rank alternatives by sustainability.
- Prepare an initial business case for top ranked alternatives.
- Develop product and process design
- Develop product design specification for alternatives most likely to be implemented.
- Determine likely production process for alternatives most likely to be implemented.
- Analyse life cycle sustainability for alternatives most likely to be implemented.
- Select alternative to develop.
- Consult with relevant stakeholders, as appropriate.
- Confirm selected alternative does deliver key customer benefits.
- Confirm design for selected alternative
- Communicate required responses as appropriate